Job title: Walkin for Senior Technical Process Executive on 20th Oct, 10:00 AM to 1:30 PM at Indore
Company: Infosys
Job description: Excellent communication skills to attend/resolve client issues on calls/chat/mail. Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
Interview Venue Infosys Ltd – Indore Venue:: Scheme No 151 & 169 B Village Bada Bangarda and Tigariya Badshah Super Corridor Tehsil Hatod, Indore, Madhya Pradesh – 453 112 Time: 10:00 AM to 1:30 PM Skill : Customer support /Service Desk Designation: Senior Technical Process Executive JSL : JL- 2A Job Description Excellent communication skills to attend/resolve client issues on calls/chat/mail. Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing Productivity applications like Microsoft office tools. Open to work in 24*7 and work from office environment Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently Being proactive and show the utmost respect for customer’s time Good time management, ensuring all contacts with customers add value Work from Office Job Location : Pune and Bangalore Qualification : Customer support- Full time Graduates Service Desk – Full time BCA/BTECH/MCA/BE/MSc/BSC- Computer Science Shifts : 24*7 Experience : 1+ Years Things to remember while entering the campus -Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team -Would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated -Please wear masks, & follow Covid protocols Documents to Carry:: -Carry a print out your updated resume; -Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). -All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree) Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance
Expected salary:
Location: Pune, Maharashtra – Bangalore, Karnataka
Job date: Sun, 12 Mar 2023 07:17:11 GMT
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